Privacy Policy

This Privacy Policy applies to the Epic Saaz platform and the Epic Saaz application (“Epic Saaz”, “we”, “us”, or “our”), operated by Epic Saaz. Epic Saaz is a social media automation application that integrates with third-party platforms including TikTok, Instagram, Facebook, LinkedIn, and others to help users publish and manage content.

1. Information we collect

We collect information you provide directly, including your name, email address, and any other details you submit through our forms or account registration. We also collect usage data automatically (pages visited, features used, execution counts). When you connect third-party accounts (such as TikTok, Instagram, or Facebook) to Epic Saaz, we collect OAuth access tokens and associated profile data (such as account IDs and usernames) solely to enable automation features on your behalf.

2. How we use your information

We use your information to provide and improve the Epic Saaz platform and the Epic Saaz application, send transactional emails, respond to support requests, and send marketing communications (only with your consent). Third-party account data (e.g. TikTok tokens) is used exclusively to perform the automation actions you configure — we do not use it for advertising or share it with other parties.

3. Data sharing

We do not sell your personal data. We share data only with service providers necessary to operate the platform (payment processing, email delivery, cloud infrastructure). All providers are bound by data processing agreements.

4. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

5. Data retention

We retain your account data for as long as your account is active. You can request deletion of your data at any time by contacting support@epicsaaz.ai. Upon verified request, account data is deleted within 30 days except where retention is required by law.

6. Your rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@epicsaaz.ai. Depending on your jurisdiction, you may also have the right to data portability and the right to restrict or object to certain processing.

7. Data deletion

You may request deletion of your personal data at any time. You can submit a deletion request in one of the following ways:

• From within the platform: go to Dashboard → Settings → Account and select Delete Account.
• By email: send a request to support@epicsaaz.ai with the subject line “Data Deletion Request” and include the email address associated with your account.

We will verify your identity and process the request within 30 days. Upon deletion:

• Your account, profile, and all associated personal data will be permanently deleted.
• All automation workflows, credentials, and files stored under your account will be removed.
• Active subscriptions will be cancelled immediately with no further charges.

Certain data may be retained beyond this period where required by law (e.g. billing records for tax compliance, fraud prevention records). Retained data is isolated and not used for any other purpose.

For full step-by-step instructions, see our Data Deletion Instructions page.

8. Contact

For privacy questions, contact us at support@epicsaaz.ai.